Contact Us

Need help? We’re here for you every step of the way.

Call, Text or Monday through Friday, 9am to 6pm (EST), or email us any time.

Text is for US Based clients only. Charges may apply.

Need a repair or resize? Go here for repairs, and go here for resizing. (We love surprises, but please don’t send your fine jewelry to us without filling out the proper form and giving us a heads up.) Here’s our address:

Melanie Casey
Client Services
18 Red Spring Road, Suite 102
Andover, MA 01810

Please Note: We offer a limited number of in-person appointments each week. Please get in touch with our customer care team at questions@melaniecasey.com for availability.

Thanks for reaching out to us!

P.S. Be sure to check your email spam folder if you haven’t received a timely response. If you haven’t heard from us within 48 hours, feel free to email us again or use our chat feature.