Ring Sizing & Resizing
Ring Sizing
Ring Sizing is not universal and varies from jeweler to jeweler. We highly recommend ordering our Perfect Fit Ring Sizer Kit before purchasing a ring in order to ensure that your jewelry fits perfectly on the first try. When you’re done, you can return the Perfect Fit Ring Sizer Kit to us so we can recycle it, and we’ll issue you a $50 digital MC gift card.
Our listings only give you the option to select half sizes because those are the most common. If you need a quarter size, contact our Customer Care Team so we can adjust the size on your order. We need any updated size information within three days of placing your order.
If you have your eye on a ring and don’t know your size, you can purchase your ring now and select "Mail me a sizer" in the size drop-down menu. That tells our team to hold off on the sizing until you’ve had a chance to try out a plastic ring sizer. These are less accurate than the Perfect Fit sizers, but can be used as a starting point.
Resizing
We offer free resizes, you just pay for shipping! First, complete a Ring Resize Request form. The $10.50 you’ll see at checkout covers the return shipping. Then, send your ring to us. Please contact us before you send your jewelry back, so we can be sure it arrives safely. We highly recommend that you insure your package—we are not responsible for items that get lost in the mail. Please note: our resizing services are for Melanie Casey rings only. We do not resize rings made by other artists.
Clients are responsible for shipping costs both ways (and for international clients that includes customs fees).
We can resize within three ring sizes above or below the ring’s current size. Any more will compromise the piece’s structural integrity. While we have your ring for the resize, we’ll complete a full inspection. As part of our process, we'll automatically take care of any minor issues related to ordinary wear and tear. If we need to do any work that goes beyond that, we’ll send you an intake form. Then, with your approval, we'll re-perfect your ring.
In the case of some metal bands, we may simply exchange the original ring for an identical ring in your size instead of resizing. Why? If either a) it would result in a faster turnaround time, or b) if the integrity of the design would be affected. Of course, we’ll always contact you if we’d recommend that route.
Please Note: If you chose the “Eternity Band” style option for your ring, resizing incurs a $100 fee (as opposed to our standard complimentary service). We’ll also automatically send you a free Perfect Fit Ring Sizer Kit so that we can all be sure of your size. You will be required to email us to confirm your ring size before we can begin production on your piece.